Learn how to manage, update, and schedule your service pricing using Pricing Menus in Socket.
Pricing Menus are the pricing engine behind your proposals. They allow you to manage your services and rates in a structured way, ensuring your team always uses the most up-to-date pricing.
How Pricing Menus Work
In Socket, you can only have one pricing menu active at any given time. This ensures everyone in the practice is always working from the same pricing structure.
However, the system allows you to prepare for future price changes by allowing you to publish additional Active Pricing menus with an effective start date beginning at any point in the future. Once this effective start date is reached, the new pricing menu will replace the older pricing.
Active Status: The current or future menus currently published for pricing new proposals and renewals.
Effective From: Use this column on the Pricing Menu screen to see exactly when a specific menu became Active, or will become Active.
Read-Only: To protect the integrity of your data, you cannot edit pricing once a menu has been published. Instead, you create a copy 'Draft' menu that can be edited and published.
⚠️ Once a new menu is published, it will overwrite the old pricing menu.
Creating a New Menu
When it’s time to set up your rates, you have four ways to get started:
Import Pricing Matrix: Pull your existing data directly from GoProposal.
Start from Scratch: Build your services and price drivers from the ground up.
Use Sample Data: Jumpstart the process with our pre-built template.
Copy Existing Menu: Clone a previous menu to make quick adjustments.
Updating Your Current Prices
Because published menus are locked, updating your prices follows a simple "Draft and Overwrite" workflow:
Find your active menu and select Edit Pricing from the three-dot menu.
Socket will automatically create a Draft version containing all your current data.
Make your changes within this Draft.
Publish: When you publish the new menu, it overwrites the old active version.
Applying Current or Future Pricing to Proposals
The pricing that appears in a proposal is determined by the Effective Start Date of the pricing menu and the Planned Start Date you select in the proposal.
It is possible to have multiple Active pricing menus with different effective start dates, so that you can price future work with future pricing, even if the old pricing menu is still Active. For example:
If your new Pricing Menu is set to be effective from September 1st, any proposal with a start date in September will use the new rates.
But, you select a proposal start date in August, the proposal will automatically pull from the older August Pricing Menu.
The Three-Dot Menu Options
From the main Pricing Menus screen, click the three dots (...) next to any menu to access these management tools:
Edit Details: Change the name or description of the menu.
Edit Pricing: Creates a draft of the current menu for updates.
Bulk Adjust Pricing: Perform bulk increases across your entire service list as a percentage or monetary amount.
Billing Settings: Configure how these services map to your accounting software.
Service Schedules: Manage the schedules attached to each service on your pricing menu.
Export: Download your pricing data for external review.
Pro-Tips for Pricing Success
Schedule Your Increases: If you have a price rise coming on January 1st, publish it now with a future "Effective From" date. Socket will automatically switch to the new rates on that day, or use this pricing for any proposal with a start date after the pricing menu's effective date.
Safety First: Always use the "Copy" or "Edit Pricing" functions rather than starting from scratch if you only need to change a few rates. This ensures your service names and mappings remain consistent and you don't accidentally overwrite your full pricing menu.