Instructions
How to Edit Your Subscription
Choose ‘Practice Settings’ from the left hand menu and then click the ‘Subscriptions’ option from your practice settings.
This will confirm your current subscription with any add ons you current have.
Choose ‘Edit Subscription’.
The first option you have is to switch between monthly and annual billing, choosing annual billing will save money for paying upfront for the annual subscription.
Next you will be able to choose between Starter, Standard, Premium and Enterprise. The higher priced plans will allow you to have more active clients, so if you need to increase how many clients are in Socket this is where you would do this.
Scroll down the page and this is where you can manage which add-ons you have currently active on your account. By expanding each one you can choose to upgrade your subscription to include this add on, for each one a short description will cover what is included.
Your total monthly or annual fees will be confirmed at the bottom, showing a breakdown of what is included.
Ensure you click ‘Update Subscription' so that any changes are saved.
Please note: Payments can often take time to be processed so if it doesn't update straight away we are probably waiting for confirmation from the bank.